At Vibratov, Inc., we attach great importance to the protection of your personal data and the respect of your privacy.
This Privacy Policy explains what data may be collected when you use our website, how it may be used, and what your rights are.
1. Data Controller
The data controller for the data collected on the site is:
Vibratov, Inc.
Yaakov 43
7626258 Rehovot
Israel
Email: contact@vibratov.com
Phone: +1 848-243-0767
2. Personal data we may collect
Depending on your use of our site and services, we may collect certain information, including:
- First and last name
- Delivery and billing address
- E-mail address
- Phone number
- Order information
- Information necessary for processing requests submitted to our customer service
- Technical data related to your browsing, such as IP address, device type or browser used
We only collect the information necessary for the operation of our services and the processing of your requests.
3. Use of your data
Your personal data may be used for:
- process and ship your orders;
- to communicate with you regarding your order;
- to respond to your requests addressed to customer service;
- manage returns, refunds and after-sales requests;
- to ensure the proper functioning and security of our site;
- improve our services and the user experience;
- to comply with our legal and regulatory obligations.
We do not sell your personal data to third parties.
4. Payments
When you make a purchase on our site, the information necessary for payment may be processed by the payment providers used during the order.
Sensitive payment information, such as your full bank card details, is not intended to be stored directly by Vibratov when payment is processed by an external payment provider.
The processing of data by these providers may also be subject to their own privacy policies.
5. Delivery and service providers
In order to process and deliver your order, certain necessary information may be transmitted to the relevant service providers, including carriers, logistics providers, IT services and other partners directly involved in the execution of your order.
This information is limited to what is necessary to provide the service in question.
6. Cookies
Our site may use cookies and similar technologies to ensure its operation, remember certain preferences, improve the browsing experience and, where applicable, analyze site usage.
Where required by applicable law, your consent may be requested before the use of cookies that are not strictly necessary for the operation of the site.
You can also manage cookies from your browser settings or, where available, from our consent management tool.
7. Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including processing orders, providing after-sales service and complying with our legal, accounting and tax obligations.
The retention period may vary depending on the nature of the data and applicable obligations.
8. Data Security
We take reasonable and appropriate measures to protect personal data against loss, misuse, unauthorized access, disclosure or alteration.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
9. Your rights
In accordance with applicable data protection regulations, you may have the following rights:
- right of access to your personal data;
- right to rectification of inaccurate data;
- right to erasure of your data, subject to applicable legal obligations;
- right to limit certain treatments;
- right to object to certain processing;
- right to data portability where this right is applicable;
- right to withdraw your consent when the processing is based on it.
To exercise your rights, you can contact us at: contact@vibratov.com
We may ask you for certain information to verify your identity before processing your request.
10. International Data Transfers
Depending on the services and providers used, some data may be processed or stored in countries outside your country of residence or the European Economic Area.
Where necessary, we strive to put in place appropriate safeguards in accordance with applicable data protection regulations.
11. Changes to this policy
We may update this Privacy Policy as needed to reflect changes in our services, our site, or applicable legal requirements.
The date of the last update shown at the top of this page indicates the currently valid version.
12. Contact us
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
Vibratov, Inc.
Yaakov 43
7626258 Rehovot
Israel
Email: contact@vibratov.com
Phone: +1 848-243-0767
Customer service hours: Monday to Friday: 9:00 AM – 5:00 PM