Shipping Policy

At Vibratov, Inc., we do our best to ensure your order is processed and delivered as quickly as possible.

Free delivery

We offer free delivery for orders placed on our website, with no minimum order.

No additional delivery charges will be applied during the ordering process when free delivery is applicable.

Delivery times

The estimated delivery time is 5 to 7 working days from the date your order is shipped.

Delivery times may exceptionally vary depending on the destination, transport conditions or circumstances beyond our control.

The indicated timeframe is an estimate and does not constitute a guarantee of a precise delivery date.

Order processing

After your order is validated, it is prepared within 1 to 2 working days in our warehouse and then handed over to the carrier (DHL) for shipment.

Once your order has been shipped, the available tracking information will be sent to you by email so that you can follow its progress.

Order tracking

When tracking information is available, it is sent via email or made available through your order information.

If you have any questions regarding the status of your delivery, our customer service team is available to assist you.

Email: contact@vibratov.com
Phone: +1 848-243-0767

Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM 

Delivery delay

In case of unusual delay, we invite you to contact our customer service so that we can check the available information regarding your order and its delivery.

Some delays may be related to the carrier, weather conditions, periods of high activity, or other circumstances beyond our control.

Delivery address

It is the customer’s responsibility to provide a complete and accurate delivery address when placing the order.

If there is an error in the address provided, please contact us as soon as possible so that we can check if a change is still possible.

Contact

For any questions regarding delivery or your order, you can contact us:

Vibratov, Inc.
contact@vibratov.com
+1 848-243-0767
Mon–Fri: 9:00 am – 5:00 pm 
Warehouse Address:
124 Pittsford Palmyra Rd
Macedon, NY 14502
United States
Business Address:
Yaakov,43,
7626258 Rehovot, Israel